About Us

The Kerr Area Transportation Authority operates public transportation services in Franklin, Granville, Vance and Warren Counties. Our services consist of:

KARTS – a public, rural transportation system which provides rides on a scheduled (reserved) basis Monday through Saturday between the hours of 6:00 a.m. – 6 p.m.

Around Town Shuttle serves downtown Henderson Monday through Saturday during the hours of 7:00 a.m. – 7:45 p.m.

KARTS office hours are Monday through Friday 8:00 a.m. – 5:00 p.m. For more about KARTS, visit our How to Ride and Fares & Info pages.

 

TITLE VI
As a recipient of Federal financial assistance, KARTS does not exclude, deny transportation to, or otherwise discriminate against any person on the grounds of race, color, religion, sex, national origin, or on the basis of disability or age. (View Title VI Notice)

Complaints must be filed in writing or in person no later than 180 days after the alleged act of discrimination occurred to:

PO Box 246
Henderson, NC 27536
1575 Ross Mill Road
Henderson, NC 27537
(252) 438-2573
TDD/TYY (800) 735-2962
Email: info@kartsnc.ncol.net

 

ADA 
KARTS will follow all ADA (American’s with Disabilities Act) guidelines when providing service. Reasonable modifications in policies, practices or procedures are available to avoid discrimination on the basis of disability. Information will be made available in alternative formats upon request by calling 252-438-2573 or TDD/TYY (800) 735-2962 .

Complaints should be made in writing or in person to:

KARTS Executive Director                                                                                               PO Box 246
Henderson, NC 27536
1575 Ross Mill Road
Henderson, NC 27537
252-438-2573
Email: info@kartsnc.ncol.net         

All ADA complaints will be investigated and reported to:

Federal Transit Administration
Office of Civil Rights
400 7th Street, SW
Room 9102
Washington, DC 20590

Any questions regarding ADA procedures will be directed to 1-888-446-4511